Shipping Policy

Shipping Policy

[Theelegant] | Women’s Clothing | Pakistan

We’re committed to delivering your favorite looks as quickly and safely as possible. Please read our Shipping Policy below:

🚚 Shipping Within Pakistan

  • We ship nationwide through trusted courier partners.

  • Order processing time: 7–10 working days after order confirmation.

  • Delivery time: 5–7 working days depending on your location.

    • Major cities: 4–6 days

    • Remote areas: 5–7 days

💰 Shipping Charges

  • Standard shipping charges apply:

    • PKR [insert amount] flat rate (e.g., Rs. 300)

    • Free shipping on orders above PKR [insert threshold] (e.g., Rs. 15,000)

  • Exact shipping charges will be displayed at checkout.

📦 Order Confirmation

  • Once your order is placed, you will receive a confirmation via WhatsApp/SMS/Email.

  • Orders are processed after confirmation only.

  • We reserve the right to cancel orders in case of unverified or incomplete information.

⚠️ Delays & Tracking

  • While we aim to deliver on time, occasional delays may occur due to weather, strikes, or courier issues — especially in peak seasons.

  • We will share a tracking number as soon as your order is dispatched so you can follow your parcel.

🚫 Order Refusal or Non-Acceptance

  • If a customer refuses to accept an order without a valid reason, we reserve the right to restrict future orders or require advance payment.

📦 Packaging

  • All orders are packed securely and neatly to ensure your items arrive in perfect condition.

📞 Need Help?

For questions or shipping updates, reach out to us:

  • 📞 WhatsApp: +92-300-8588821

  • 📧 Email: info@theelegant.co

  • 📍 Instagram: @theelegant.co