Black Grace

Returns & Exchange Policy TheElegant | Women’s Clothing | Pakistan We hope you love your purchase! However, if there’s any issue, our team is here to assist you. Please read our Exchange Policy carefully: 🔁 Exchange Only – No Refunds We do not offer returns or refunds, only product exchanges. 🕒 Exchange Window Exchanges are accepted within 3 days of receiving your order. Items must be: Unworn and unused In original packaging with tags attached In perfect condition (no stains, perfume, damage, etc.) 🚫 Non-Exchangeable Items Sale or discounted items Customized or altered clothing Accessories and innerwear Items returned after 3 days 📸 Complaints If you receive a damaged, defective, or wrong item, please inform us within 48 hours of delivery. Send us clear photos and your order number via WhatsApp or Email. 🚚 Exchange Process Contact us within 3 days via: 📞 WhatsApp: +92-300-8588821 📧 Email: info@theelegant.co Mention your Order Number, issue, and desired product for exchange. Ship the product back using any trusted courier. (Shipping charges for exchange are borne by the customer unless it's our error.) Once we receive and inspect the item, we’ll dispatch the exchanged item within 5-7 working days. 💬 Customer Support For any issues or questions, feel free to reach out: 📞 WhatsApp: +92-300-8588821 📧 Email: info@theelegant.co 📍 Instagram: @theelegant.co