Returns & Exchange
Returns & Exchange Policy
TheElegant | Women’s Clothing | Pakistan
We hope you love your purchase! However, if there’s any issue, our team is here to assist you. Please read our Exchange Policy carefully:
🔁 Exchange Only – No Refunds
We do not offer returns or refunds, only product exchanges.
🕒 Exchange Window
• Exchanges are accepted within 3 days of receiving your order.
• Items must be:
o Unworn and unused
o In original packaging with tags attached
o In perfect condition (no stains, perfume, damage, etc.)
Non-Exchangeable Items
• Sale or discounted items
• Customized or altered clothing
• Accessories and innerwear
• Items returned after 3 days
📸 Complaints
• If you receive a damaged, defective, or wrong item, please inform us within 48 hours of delivery.
• Send us clear photos and your order number via WhatsApp or Email.